Hotel Policies

Check in / Check Out Times

  • Check in: from 12:00 midday to midnight.
    If you would like to check in after these times then please let us know before your arrival.
  • Check-out: from 08:30 to 12:00 midday
    If you would like to check out earlier please let us know the day before.
    Late check out, upon arrangement with extra charge

Cancellations

  • Cancellations up to 7 days before the date of arrival, no fee will be charged.
  • Cancellations or modifications from 7 days to 2 days before date of arrival 50% of the total cost of the reservation will be charged.
  • Cancellations & modifications later than this, no-shows & early leavers – the total price of the reservation will be charged.

Deposits

  • In order to secure your reservation at Downtown Hotel Nafplio we will need one of the following: A deposit paid via bank transfer (please ask for our bank details)
    A valid credit card number together with the cardholder’s name, expiry date and CVC/CVV (your credit card is not charged unless the rate you have chosen is a non-refundable rate.
    The hotel reserves the right to pre-authorise your card before your arrival.

Payments

  • Payments can be made in cash, with a debit or credit card before your departure or be prepaid via bank transfer.

Children & Pets

  • All children over 4 years of age are charged 20€. Please confirm with us at the time of booking
  • Unfortunately pets are not allowed in the hotel for the comfort of all our guests